I am pretty proud of myself. I made the techie man from Dell laugh today. Hooray! I am funny! You see, he was techie numero dos. The first guy I called was very enthusiastic. Too enthusiastic. I suppose he thought that my precious minutes on the phone not working on articles during Jonah’s nap time was a great time to explain to me in great detail what viruses and spy-ware were. I believe he said, “You see, Crystal” like we were friends or something about 50 times.
All the while I am thinking, “Dude . . . I do not care. I do have a working knowledge of computers and Internet. Please for the love of everything good just FIX this!”
After his little lesson was over he then announced that he was sure it was a really mean piece of spyware that would be virtually impossible to remove. Gee thanks. Oh and it gets better. Since I didn’t purchase my computer directly from Dell, he couldn’t do anything for me anyway and would have to transfer me to another department. Wow, and to think all that was just free advice!
So I kind of retold my little story to tech man number two and got a chuckle. The chuckles didn’t last long though. I guess they get really tired of hearing, “huh? Type what where when?” Long story short, the tech man was able to magically get into my computer. (Cue the Zoolander quote: “It’s in the computer?!”) It is really odd to see your computer seemingly working on its own. There was no spy-ware after all, just a glitch that was pretty easily fixed.
Thanks Dell Techie man number two, your services (and your laugh) are appreciated.